Policies

PAYMENT AND SHIPPING POLICY

Grey Hare Designs has vintage, handmade and up-cycled items that are available for purchase. We are located in the Tullahoma, TN and can deliver up to 25 miles for a lower price or can be shipped to you at standard USPS shipping rates which are included in the listed cost.  (If you are in the local area, please contact me in advance of purchase and I will take your order manually, so you need not pay shipping.) All items are available to be paid for by money orders, cash, credit cards and PayPal for currency picked up in these areas.

Also, any order that is a custom order will need to be paid for in advance and takes approximately one week before it is shipped, because of acquisition and creation time. Please be patient and keep in contact with me and I promise to respond within 24 hours.  For all other items, your item will be shipped within the USA in three to ten business days via USPS unless otherwise notified. Items will need to be paid for and will be shipped upon payment. If you choose to send a money order or cash or combine orders, please email me and I will be happy to take care of you. Also, any order that is a custom order will need to be paid for in advance and takes approximately one week before it is shipped, because of acquisition and creation time. Please be patient and keep in contact with me and I promise to respond within 24 hours.

RETURN AND REFUND POLICY

I hate this part of the store, don't you? We all want and wish and hope that everything comes out as planned but...Murphy's Law rules and nothing is perfect when it is planned.

Please contact me within 24 hours (via email greyharedesigns@gmail.com or phone 931-841-4208) with any issues or concerns you might have. Once we have discussed whatever problem might exist, we should be able to work things out or your money will be refunded. Thank you so much for your patience and understanding in advance.